Staff Website Endless REsources.........

There are statistics now on www.chicagorealtor.com for you to share with your clients. Many have asked if there are certain neighborhoods appreciating or depreciating and there are useful stats broken down by neighborhood that can guide these conversations with your buyers and sellers. Look under the “Realtor Tools” then “Statistics” and finally click on “Fast Stats”.

Also under the “Statistics” page you will find “Datalynx” which is a partnership between the Chicago Association of Realtors and the Cook County Assessor’s Office. Under the “Datalynx” page you can search through public housing records and obtain information from the square footage of a property to the year it was built.

Click on the link below to view a PruCarolinas video they have posted to YouTube with NAR Internet and Newspaper statistics. Its a great little video specific to Pruential.

http://www.youtube.com/prucarolinas

Hello Prudential Agents:
We have scheduled another QSC Training Class for June 19th at the Palos Park location from 1:00pm to 4:00pm. The address to the Palos Park office is 8100 W. 119th Street, Palos Park 60464.

If you have not yet taken this class please make every effort to attend. Please RSVP to nnovak@ppcre.com by June 15th.

Thank you

Quote of the Day - Charles Kettering - "The world hates change, yet it is the only thing that has brought progress."

1. Go to PREA.Webex.com
A.) Select the recorded sessions
B.) Take the 27 minute “OSA for Sales Professionals: using the OSA tool and presenting its components at listing appointment” training topic.
C.) When you have completed the course, email Szaehler@ppcre.com that you have completed the course. You cannot do step 2 if you have not done the PREA Webex training.

2. To Activate Your OSA Account:
A.) Go To PREA Center Home Page
B.) In the Quick Links Box select On Line Seller Advantage Login
C.) Accept the Terms Of Agreement
D.) Add the following email address to your email account osa@prudentialproperties.com, this is so your Market Report does not end up in your spam/bulk folder.

3. All questions about using the OSA system or problems you are having should be sent to the OSA Manager, Sandy Zaehler, szaehler@ppcre.com. Do not call the AHH Support Hotline. Sandy will address the problems with you and work with the AAH Hotline when necessary. Please be sure to include as much detail as you can about the problem you are encountering in your email.

4. If you are on a Team, please make sure that you attach the listings to only one member of your Team. You can edit the email address on your OSA Account Setting to send the requests to a different member of your Team if you wish.

5. There is “help” in the OSA module called “Learn More” which you can reference at anytime.

I would like to invite all eTeam agents to our first eTeam meeting on April 29th in the Downers Grove office at 2:00pm. We strongly encourage you to attend this meeting if you are committed to staying on the eTeam.

This meeting is to introduce you to Sandy Zaehler, your CAM and some new and very exciting things happening with OSA and OBA.
At the meeting you will also be required to sign a new eTeam Agreement as a Pru SourceOne Agent along with committing to all the qualifications of being on the eTeam. The agreement is required in order to receive leads starting May 1st.

Managers, if you think there is another agent in your office that is currently not on the eTeam that would be a good fit please send them this invitation.

I look forward to seeing you all there. If you have any questions please feel free to contact me via email or phone.

.QSC CONSUMER SITE UPGRADE MAKES IT EASIER FOR SALES PROFESSIONALS TO
ATTRACT MORE PROSPECTS CONVERT MORE PROSPECTS TO CLIENTS
WHAT’S NEW!

In this challenging market, QSC now offers sales agents MORE DIFFERENTIATION and ANOTHER RESOURCE that gives prospects the CONFIDENCE TO CHOOSE A QSC MEMBER AS THEIR SALES PROFESSIONAL.

QSC sales agents can now ADD their CUSTOMER COMMENTS and ANY or ALL of their SURVEY STATISTICS to their personal profile listing on the QSC CONSUMER SITE QualityService.org

STATISTICS PROVE THAT CONSUMERS FIND RATINGS IMPORTANT FOR SELECTION of THEIR SERVICE PROVIDER

- University of Houston, Center for Public Policy: 76% of respondents would find it beneficial to have access to how their sales agent has been rated by previous home sellers and buyers

- 2007 Harris Interactive Inc. Study: 65% of respondents feel that independent website rating of services is important in determining which provider to select for home sale/purchase

BENEFIT FOR the SALES PROFESSIONAL

1. Today’s consumers rely on past customer ratings to help them choose a service or product.
2. DISPLAYING SURVEY FEEDBACK from past customers EASILY CONVINCES PROSPECTS OF THE VALUE OF A SALES AGENT…and it is what prospective customers want to see!
3. The 3rd party PROOF of service excellence GIVES PROSPECTS COMFORT AND CONFIDENCE in choosing a QSC sales professional.

QSC’s Agent of the Month for March Gwen Mathews, RE/MAX Creative Realty in Lexington, KY says this about her survey ratings, “…my consumer ratings have given an assurance to my clients that I faithfully deliver what I promise.”

For a leave-behind flyer (with space for branding) on why choose a QSC agent, which includes a brief explanation of the value of a publicly displayed service record, click here.

HOW to DISPLAY SURVEY SUMMARY RESULTS

-Log onto QualityCerified.org
-Click on “Members” from top menu bar.
-Enter Username and Password
-Click on “Consumer Site Display Options” from side menu

QSC Customer Service is pleased to help if you encounter problems in following the above instructions. Contact them at 888-547-4772 or info@QualityCertified.org

The QSC Team
888-547-4772
info@QualityCertified.org

Come and join us for our 2008 BREAKING GROUND EVENT on April 11th at Maggiano's in the Barbarossa Room.
Look for your eCard invitation coming soon!

Time: 11:00am to 1:30pm

Where: Maggiano's in Oak Brook
240 Oakbrook Center
Oak Brook, IL 60523
630-368-0300

Who: YOU...your presence is required for this event.
Please confirm your attendance with your office Admin.
There is a sign up sheet at the front desk.
Deadline for confirmation is April 7th. If you cannot attend
please inform your Branch Manager.

We will be hosting two Quality Service Certification Trainings in the Downers Grove office on April 1st.
The first class will be from 9:00 am until 12:30pm, the second class will be held from 1:00pm until 4:30pm.

QSC is a quality service company that sends out surveys to our clients after closing in order for the client to rate your service level. The letters get returned to this third party company and those are posted to their site for you to view. The public also can log on to the QSC website and search for an agent in their area and are able to view the bio and rating of these agents.

We encourage you all to take this opportunity to sign up for this class and start giving your clients a "guarantee" of quality service.

PLEASE REGISTER BY EMAILING NNOVAK@PPCRE.COM WITH YOUR NAME AND WHICH SESSION YOU WOULD LIKE TO ATTEND.

We will be hosting two Quality Service Certification Trainings in the Downers Grove office on April 1st.
The first class will be from 9:00 am until 12:30pm, the second class will be held from 1:00pm until 4:30pm.

QSC is a quality service company that sends out surveys to our clients after closing in order for the client to rate your service level. The letters get returned to this third party company and those are posted to their site for you to view. The public also can log on to the QSC website and search for an agent in their area and are able to view the bio and rating of these agents.

Because we are rating ourselves our current Chicago and Hinsdale office agents who are certified receive a discounted price on their E&O Insurance. We encourage you all to take this opportunity to sign up for this class and start giving your clients a "guarantee" of quality service.

PLEASE REGISTER BY EMAILING NNOVAK@PPCRE.COM WITH YOUR NAME AND WHICH CLASS YOU WOULD LIKE TO ATTEND.

Agent Remarks now on “Full – Agent” report
The Agent Remarks have been moved to the Full–Agent report. The "Full - Agent w/Agent Remarks" report has been discontinued.

"Current lease status" can be specified for Detached & Attached Property Types
You can now specify whether or not Detached and Attached properties for sale are currently being leased along with a Lease Expiration Date (or Month-to-Month) if applicable. You must specify a Lease expiration date (or Month-to-Month) if you indicate that a property is currently being leased.

New Option for "Special Compensation Information (SCI)" - "S - Court or Lender Approval Required"
If you select the new "Court or Lender Approval Required" option for SCI, the following will display in Agent Remarks on listing reports - "CC: Subject to court/lender approval". This phrase cannot be removed without changing the SCI code. Additionally, when "S" is set in SCI, "Court Ordered/Bank Sale" option is automatically set in the "Other Information" field.

Specific Zoning Field now available for Vacant Land and Commercial Property Types
In addition to being able to select a general category for Actual Zoning (e.g. COMMR, RTAIL, etc.) you can now indicate a "Specific Zoning" code (e.g. R-2, B-2, etc.)

Save the Date: Friday, April 11th. We will be hosting an all company event. Stay posted for further details soon!